Your privacy matters to us at pak395. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we process and store it, and what rights you have over that data. We believe Pakistani bettors deserve full transparency — no hidden practices, no selling of personal data, no surprises.
Six core commitments that define how pak395 handles every piece of personal information you share with us.
All data transmitted between your device and pak395 servers is protected by 256-bit SSL/TLS encryption. Whether you're logging in from Karachi or depositing via JazzCash from Lahore, your session data is fully encrypted in transit.
pak395 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and improve your experience on the platform.
Deposits via USDT TRC20 and Bitcoin offer an additional layer of financial privacy. pak395 supports crypto payments precisely because many Pakistani bettors value transactional discretion alongside platform security.
You can request a full copy of all personal data pak395 holds about you at any time. Submit your request via live chat or email and we will respond within 72 hours with a structured data export.
Subject to legal retention obligations, you have the right to request deletion of your personal data. pak395 will action verified erasure requests within 30 days and confirm completion in writing.
pak395 collects only the data that is strictly necessary to operate your account, verify your identity, process withdrawals, and comply with anti-money laundering obligations. We do not collect data speculatively.
pak395 ("we", "us", "our") operates the online casino and sports betting platform accessible at https://pak395.net (the "Platform"). pak395 is designed specifically for the Pakistani market and supports players across Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities and regions of Pakistan. This Privacy Policy applies to all users of the Platform, including registered account holders and casual visitors.
For the purposes of this Privacy Policy, pak395 is the data controller — meaning we determine the purposes and means by which your personal data is processed. If you have any questions about how your data is handled, you can contact our Data Protection team via live chat or by emailing [email protected] at any time.
pak395 collects personal data in the following categories. We collect only what is necessary — nothing more.
When you create a pak395 account, we collect: your full name, date of birth, email address, mobile number, and city of residence (e.g., Karachi, Lahore, Islamabad). This information is required to create and verify your account identity and to enforce our 21+ age requirement.
To comply with anti-money laundering obligations and to process withdrawals, pak395 may request: a copy of a government-issued photo ID (such as a CNIC or passport), proof of address, and proof of ownership of the payment method used for deposits. KYC documents are stored securely and are never shared with third parties except where required by law.
pak395 records all deposit and withdrawal transactions on your account, including the payment method used, transaction amounts in PKR or crypto equivalent, timestamps, and transaction reference numbers. For mobile wallet payments (JazzCash, EasyPaisa, SadaPay), we receive confirmation data from the payment provider. For crypto transactions, we record the public wallet address and on-chain transaction hash.
pak395 automatically collects data about how you use the Platform, including: pages visited, games played, bets placed, session duration, device type, browser type, operating system, and IP address. This data is used for security monitoring, fraud detection, responsible gaming analysis, and Platform improvement.
If you contact pak395 via live chat or email, we retain records of those communications, including the content of messages and any attachments, for support quality assurance and dispute resolution purposes.
| Data Type | Purpose | Retention |
|---|---|---|
| IP Address | Security, fraud detection, geo-restriction | 12 months |
| Device fingerprint | Duplicate account detection | Account lifetime |
| Session logs | Responsible gaming, dispute resolution | 24 months |
| Cookie identifiers | Session management, analytics | Up to 13 months |
| Betting history | Account records, dispute resolution, AML | 5 years post-closure |
pak395 uses the personal data it collects for the following specific purposes:
pak395 processes your personal data on the following legal grounds:
Processing your registration data, KYC documents, transaction records, and account activity data is necessary for pak395 to fulfil its contractual obligations to you as set out in the Terms & Conditions. Without this processing, pak395 cannot operate your account, process your deposits, or pay out your winnings.
pak395 is required by applicable anti-money laundering regulations to collect KYC information, retain financial records, and report suspicious transactions to relevant authorities. This processing is mandatory and cannot be refused or limited by the player.
pak395 processes usage data, device data, and session logs on the basis of its legitimate interests in maintaining platform security, detecting fraud, and preventing bonus abuse. This processing is proportionate to those interests and does not override your rights as a data subject.
Where pak395 sends you marketing communications or uses non-essential cookies, it does so on the basis of your explicit consent. You may withdraw this consent at any time without affecting the lawfulness of processing that took place before withdrawal.
pak395 does not sell, rent, or trade your personal data to any third party. Data may be shared in the following limited and specific circumstances only:
To process your deposits and withdrawals, pak395 shares necessary transaction data with payment providers including JazzCash, EasyPaisa, SadaPay, and participating Pakistani banks (HBL, UBL, Allied Bank, Meezan Bank). For crypto transactions, data is processed on-chain and is subject to the inherent transparency of the blockchain network used.
Where automated KYC verification is used, pak395 may share your submitted identity documents with a third-party identity verification provider operating under a data processing agreement that requires equivalent data protection standards to those applied by pak395.
pak395 uses third-party fraud detection services that may process device fingerprint data and IP addresses to identify suspicious activity patterns. These providers act as data processors under contract with pak395 and may not use your data for their own purposes.
pak395 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where it is legally required to do so by a valid court order, regulatory notice, or applicable law. pak395 will notify you of any such disclosure to the extent permitted by law.
In the event of a merger, acquisition, or sale of all or part of pak395's business, personal data held by pak395 may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights will be preserved.
Cookies are small text files stored on your device by your web browser when you visit the pak395 Platform. They allow pak395 to recognise your device across sessions, maintain your login state, remember your preferences, and analyse how the Platform is used.
| Cookie Type | Purpose | Can Be Refused? |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing | No — required for Platform to function |
| Functional | Language preferences, game settings, responsible gaming tool states | Yes — via cookie preferences |
| Analytics | Page view counts, session duration, navigation paths (anonymised) | Yes — via cookie preferences |
| Marketing | Tracking return visits from promotional campaigns | Yes — requires explicit consent |
You can manage your cookie preferences via the cookie settings panel accessible from the footer of any pak395 page. You can also configure your browser to block or delete cookies, though disabling strictly necessary cookies will prevent you from logging in to your pak395 account. Note that cookie preferences are stored per device — if you use multiple devices, you will need to set your preferences on each.
pak395 retains personal data for only as long as is necessary for the purpose for which it was collected, subject to any longer retention periods required by law.
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised aggregate data (e.g., total game play counts by month) may be retained indefinitely for statistical purposes, as it can no longer be linked to any individual.
pak395 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:
In the event of a personal data breach that poses a risk to your rights, pak395 will notify affected players without undue delay — and in no case later than 72 hours after becoming aware of the breach. Notification will be sent to the email address registered on your account and will include details of what data was affected, what pak395 has done to mitigate the breach, and what steps you should take to protect yourself.
As a pak395 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact pak395 support via live chat or email. We will respond within 72 hours and complete the requested action within 30 days.
You have the right to obtain a copy of all personal data pak395 holds about you, along with information about how that data is used, where it is stored, and with whom it has been shared. pak395 will provide this information in a structured, machine-readable format.
If any personal data pak395 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update most account details directly via your pak395 account settings. For identity documents and KYC data, contact support.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent (where consent was the legal basis), or where the data has been unlawfully processed. Please note that pak395 cannot delete data that it is legally required to retain, such as financial transaction records subject to anti-money laundering retention requirements.
You have the right to request that pak395 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being evaluated.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to transmit that data to another service provider where technically feasible.
You have the right to object to the processing of your personal data on the grounds of legitimate interests, including profiling, at any time. Where you object, pak395 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where pak395 processes your data on the basis of consent (e.g., marketing emails, non-essential cookies), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
The pak395 Platform is strictly intended for adults aged 21 years and above. pak395 does not knowingly collect personal data from any person under the age of 21. The age requirement is enforced at registration through date-of-birth collection and may be further verified through KYC documentation review.
If pak395 discovers or has reasonable grounds to believe that a registered user is under 21 years of age, the account will be immediately suspended, all gameplay will be voided, all deposits will be refunded to the original payment method, and any winnings derived from gameplay will be forfeited. If you believe a minor has created a pak395 account, please contact support immediately via live chat.
pak395 supports cryptocurrency deposits and withdrawals via USDT TRC20 and Bitcoin (BTC). Pakistani bettors increasingly prefer crypto payments for their speed, low fees, and the additional layer of financial privacy they provide compared to traditional bank transfers.
When you make a crypto deposit or withdrawal, pak395 records the public wallet address you used, the on-chain transaction hash, the amount in the relevant cryptocurrency, and the PKR-equivalent value at the time of confirmation. We do not have access to your private keys and we do not store any information about the contents of your wider crypto wallet beyond the specific transactions conducted with pak395.
All transactions on the TRON (TRC20) and Bitcoin networks are publicly visible on their respective block explorers. This is an inherent feature of public blockchain networks and is outside pak395's control. By choosing to deposit or withdraw via crypto, you acknowledge this inherent transparency. pak395 recommends using a dedicated wallet address for your pak395 transactions if additional privacy is a priority for you.
When processing JazzCash and EasyPaisa transactions, pak395 receives payment confirmation data from those providers, including your registered mobile number. This number is verified against your pak395 account registration to confirm ownership. pak395 does not share your mobile number with any party other than the payment provider necessary to process the transaction.
pak395 reviews this Privacy Policy at least annually and updates it whenever there are material changes to how we collect or process personal data, or when required by changes in applicable law. The effective date at the top of this document reflects the date of the most recent revision.
Where changes to this Privacy Policy are material — meaning they significantly affect your rights or how your data is used — pak395 will notify registered players via email at least 14 days before the changes take effect. For non-material updates (such as wording clarifications or formatting changes), the revised policy will be published on this page without separate notification.
Your continued use of the pak395 Platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how pak395 protects your data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how pak395 has handled your personal information, please contact us using the following channels:
pak395 aims to acknowledge all privacy-related enquiries within 24 hours and to fully resolve them within 30 days. Complex requests involving large volumes of data may take up to 60 days, in which case pak395 will notify you of the extended timeline within the initial 30-day period.
Enjoy PSL cricket betting, 500+ certified slots, and live dealer tables — all backed by 256-bit encryption, zero data selling, and full crypto payment support. JazzCash, EasyPaisa, USDT, and Bitcoin all accepted. Minimum deposit Rs 100. 21+ only. Play responsibly.